At East Valley Diagnostics, we believe everyone should have access to the life-changing insights that genetic testing can provide. Our billing team is here to help families navigate payment options and get the testing they need.
Have questions about coverage or costs? Our billing experts are here to support you every step of the way.
After your healthcare provider places the order, East Valley Diagnostics may request prior authorization (PA) from your insurance company—unless it’s not required. While East Valley Diagnostics is in-network with many commercial plans, prior authorization is often needed for genetic testing.
Your provider may conduct a benefits investigation to estimate your potential out-of-pocket cost. Please note, this is only an estimate and may change depending on your insurance provider’s final determination and the outcome of the prior authorization request.
Your final out-of-pocket cost depends on several factors:
Even if your insurance covers genetic testing, you may still receive a bill if you haven’t met your annual deductible. Just like other forms of medical care, insurance often requires deductibles to be met before covering testing costs.
At East Valley Diagnostics, we believe cost should never be a barrier to life-changing genetic insights. That’s why we offer a comprehensive Financial Assistance Program designed to help reduce out-of-pocket expenses for testing.
Broad eligibility criteria—most patients qualify for some level of assistance
A simple application process with quick review times
Support for families navigating financial hardship
We’re here to help with any billing questions or concerns.
info@eastvalleydx.com
+1 623-624-7409
Monday - Friday: 9:00 AM - 5:00 PM
We aim to respond to all inquiries within 1 business day.
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